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Terms of Service

By signing this agreement, you ("Client") agree to retain Dana Olivo (the Monday Muse) of Dana Olivo Coaching ("Service Provider") to proceed with branding and/or design services for a design intensive, packaged under the Monday Muse, and agree to the terms and conditions as set forth in this Agreement.


During this intensive, Service Provider agrees to devote up to 8 hours on assignments to be determined by Client, as well as 1 hour for a pre-intensive strategy call, 1 hour for post-intensive "fix" support and 30 days of post-intensive email and messaging support. Work will be performed at the offices of Service Providers. Work priority and scheduling will be at the discretion of Client. Work will normally occur between the hours of 9a - 5p ET on weekdays. There are some Saturday availability which will be at the discretion of Dana Olivo, the Monday Muse.


During the 30 days of post-intensive support, the Client will be able to email or message Service Provider with any questions or concerns about the work that was performed during the intensive, and will receive a reply via email, message or video tutorials.  This support does not cover additional design or website work that exceeds what was done during the intensive.  If the Client has additional work that needs to be performed, Client will have the option to book another day or a half-day intensive.


Payment for these services will be to the Service Provider at the rate of $777 and will be due at the time of booking this appointment. Client may choose to alternatively pay a 50% deposit, and pay the balance within 24 hours of the appointment date.


Design services in addition to the intensive will be made available by Service Provider at the current daily or half-date rate, and will be billed separately. Any expenses exclusive of normal overhead are not included in this agreement and will be billed separately. Examples of such expenses are: stock images, premium font licenses, and 3rd party application services.


The results of any and all work performed by Service Provider for Client, including original creative work, will remain the property of the Client. Client may use this material in any way deemed appropriate.  


Client understands that any written statements, images, audio recordings or video recordings of Client while participating in the intensive and made on behalf of the Service Provider may be used in connection with publicizing and promoting the Service Provider. Client authorizes the Service Provider to use their name, brief biographical information, and the written or recorded statements.


This purchase is non-refundable, but may be transferred to another date or service with 7-days prior written notice.  The Client's deposit is valid for 90 days, and must be used within that time frame. In the event the intensive fails to occur within 90 days, or the Client fails to request a new date at least 7 days prior to their booked appointment, the deposit will be forfeited, and the intensive will be terminated.  If the Client wishes to reschedule beyond 90 days, the original deposit may, at the Service Providers discretion, be applied to a new booking at the current intensive rate, which may or may not be higher than the original booking rate.

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